Welcome to the Ledger Getting Started Hub. This guide walks you through everything on ledger.com/start — from unboxing and first boot to installing apps, managing accounts, and important security practices. The goal: a friendly, step-by-step path that protects your keys while letting you use crypto apps with confidence.
Why use Ledger? (Short)
A hardware wallet like Ledger separates your private keys from internet-connected devices. That means your seed phrase and private keys live in a secure chip built into the device — not on your phone or laptop. This robust isolation reduces risk and gives you peace of mind when transacting or holding crypto long-term.
Before you start — what you'll need
1. A genuine Ledger device
Buy from official channels; avoid second-hand hardware wallets. Confirm the seal and serial number on box if applicable.
2. A computer or smartphone
Ledger Live (desktop or mobile) connects to your device. Use the version from Ledger's official site: ledger.com/start.
3. A quiet, private setup location
Write your seed phrase by hand and store it offline. Avoid photographing or storing it digitally.
Getting started: Step-by-step
Step 1 — Unbox & power up (H3)
Carefully unbox your Ledger device. Connect it using the supplied cable to a computer or supported phone. The device will display a welcome screen asking you to choose a PIN.
Choose a strong PIN (H4)
Pick a PIN you can remember but isn't easily guessed. The PIN protects the device locally — after several wrong attempts, the device will reset as a safety measure.
Step 2 — Initialize and record your recovery phrase
The device will generate a recovery phrase (typically 24 words). This phrase is the only way to restore your wallet. Use the provided recovery sheet or a metal backup if you prefer long-term durability.
Security note (H5)
Never share your recovery phrase with anyone. Ledger staff will never ask for it. Do not store it digitally or photograph it. If someone asks for your 24 words, it’s a scam.
Step 3 — Install Ledger Live
Visit ledger.com/start and download Ledger Live for your platform. The setup wizard guides you through device detection and initial configuration.
Using Ledger Live
Ledger Live is the companion app: manage accounts, send/receive, and install apps for specific blockchains (Bitcoin, Ethereum, etc.). You maintain custody; Ledger Live is the interface.
Install apps & add accounts
In Ledger Live, open the Manager, connect your device, and install the apps you need (for example Bitcoind, Ethereum). Then add an account for each asset to start receiving funds.
Receive funds safely
Always verify the receiving address on your Ledger device's screen before sharing it. Addresses shown on your computer can be modified by malware; the device’s screen is the single source of truth.
Send funds — signature flow
When sending, Ledger Live prepares a transaction, the device asks you to verify details, and you approve on-device. That physical confirmation is what keeps your keys offline and safe.
Quick tips & best practices
Backups
Keep at least two copies of your written recovery phrase in separate safe locations (e.g., home safe, safety deposit box). Consider steel backups for fire and water resistance.
Firmware updates
Keep your Ledger device firmware up to date. Ledger Live will notify about firmware updates. Verify update prompts on-device and follow official instructions.
Two devices
For extra redundancy, some advanced users initialize two Ledger devices from the same seed and store them separately. If one is lost, the other still works — but both share the same recovery phrase, so treat it carefully.
Common pitfalls
New users often store seed words on their phone, buy from unofficial marketplaces, or share secrets during “support” calls. Avoid all of that. If you suspect compromise, transfer funds to a new wallet created from a fresh, secure seed.
Troubleshooting & support
If Ledger Live can't detect your device, try a different cable or USB port, and ensure the device is unlocked. Ledger's official help resources and community channels offer step-by-step help for common issues.
When to seek help
If the device resets unexpectedly, you lost the recovery phrase, or you see suspicious prompts, stop and consult official support — but never reveal your recovery phrase to anyone.
Advanced topics
Passphrase (25th word)
Ledger devices support an optional passphrase that is an extra word added to your recovery phrase. It creates hidden wallets and increases security, but introduces complexity (you must remember the passphrase exactly).
Integrations and DeFi
Ledger can be used with many third-party wallet interfaces and DeFi platforms. Always confirm site authenticity and review on-device prompts. For web integrations, prefer non-custodial, audited services.
Privacy & responsible ownership
Hardware wallets enhance privacy compared to exchanges. However chain activity is public on blockchains, so take additional steps if privacy is a concern (mixers, privacy-focused chains, or best practices).
Record-keeping for tax
Maintain records of transactions and receipts for tax compliance. Ledger Live can export transaction history which helps simplify reporting across wallets and accounts.
Official & helpful links
Below are 10 official-style links to help you explore Ledger resources and the Getting Started Hub. Each link opens in a new tab.
Final words — practical checklist
- Buy only from official sellers
- Set a strong PIN and record the 24-word seed offline
- Install Ledger Live from ledger.com/start
- Verify addresses on your device screen
- Back up your recovery phrase in multiple, secure locations
- Never share your seed or passphrase
Quick security reminder
If anyone asks for your 24 words or offers “help” that requires revealing your seed, treat it as a scam. Only sign transactions you reviewed physically on your Ledger device.